Your privacy matters to us. This policy explains exactly what personal information xs999 collects, why we collect it, how it is used, and the rights you have over your own data as a player on our platform.
Six things every xs999 player should know about how we treat your data.
All personal and financial data you share with xs999 is encrypted in transit and at rest using industry-standard protocols. No one outside our authorised team can access your raw account data.
xs999 does not sell, rent, or trade your personal information to third-party marketers. Your data stays within the xs999 ecosystem and the vetted service providers we rely on to run the platform.
xs999 only collects the data we genuinely need to operate the platform, process your deposits and withdrawals in PKR, and keep your account secure. We do not build advertising profiles.
You have the right to access and correct the personal data xs999 holds about you at any time. Contact our support team and we will handle your request promptly, typically within a few business days.
xs999 does not store full card numbers or complete JazzCash / Easypaisa account credentials on our servers. Payment processing is handled by PCI-compliant processors with their own strict security standards.
If this Privacy Policy changes in a way that materially affects how your data is used, xs999 will notify registered players before the changes take effect, giving you time to review and respond.
This Privacy Policy explains how xs999 (referred to as "xs999", "we", "us", or "our") collects, uses, stores, and protects the personal information of individuals who visit or use the xs999 website and mobile application (collectively, the "Platform").
By registering an account, depositing funds, or continuing to use the xs999 Platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein. This Policy should be read alongside the xs999 Terms and Conditions.
xs999 takes the privacy of its players seriously. Whether you are placing a bet on a PSL match, spinning in the Live Casino, or making a deposit via JazzCash or Easypaisa, we handle your data with care and apply the same security standards across every part of the platform.
xs999 collects only the data that is genuinely necessary to operate the platform, verify your identity, process payments, and provide customer support. The categories of personal data we collect are set out below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile phone number | Registration & account updates |
| Financial Data | JazzCash / Easypaisa account reference, Raast ID, bank account name, transaction history | Deposits & withdrawals in PKR |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Every platform visit |
| Usage Data | Pages visited, games played, bets placed, time spent on platform | During active platform use |
| Communications Data | Support chat logs, emails sent to xs999, call recordings (if applicable) | When contacting support |
| Verification Documents | CNIC copy, utility bill, selfie with ID | KYC & withdrawal verification |
xs999 does not collect sensitive personal data such as biometric information, religious beliefs, political opinions, or medical records. We also do not store full payment card numbers or complete mobile wallet PINs on our servers.
xs999 uses your personal data for the following purposes:
xs999 does not sell your personal data to any third party. We may, however, share limited personal data with trusted third-party service providers and partners where it is strictly necessary to operate the platform. These include:
xs999 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players navigate the site. A cookie is a small text file placed on your device when you visit the platform.
We use the following types of cookies:
You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent certain platform features from working correctly. xs999 does not use third-party advertising or tracking cookies.
xs999 retains your personal data for as long as your account is active and for a reasonable period thereafter to meet legal, regulatory, and operational requirements. The general retention periods we apply are:
When data is no longer required, xs999 securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request account deletion, we will action it subject to our legal retention obligations — meaning certain transaction records must be kept even after your account is closed.
xs999 applies a layered approach to data security. We use a combination of technical controls, access management policies, and operational procedures to protect your personal data against unauthorised access, loss, or misuse.
Despite these measures, no online platform can guarantee absolute security. You play a role in protecting your own account: use a strong, unique password for xs999, do not share your login credentials with anyone, and contact support immediately if you believe your account has been accessed without your permission.
As an xs999 player, you have a number of rights regarding the personal data we hold about you. You can exercise any of these rights by contacting our support team.
You can request a copy of the personal data xs999 holds about you. We will provide this within a reasonable timeframe after verifying your identity.
If any of your personal data is inaccurate or out of date, you have the right to ask us to correct it. You can update basic contact details yourself through your account settings.
You can request that we delete your personal data. This right is subject to legal retention obligations — we may need to keep certain records even after your account is closed.
In certain circumstances, you can ask us to restrict how we process your data — for example, while a dispute about its accuracy is being resolved.
You have the right to object to processing of your personal data for direct marketing purposes. Contact support to opt out of marketing communications at any time.
Where technically feasible, you can request a structured, machine-readable copy of the data you have provided to xs999 for transfer to another service.
The xs999 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, do not attempt to register an account or provide any personal information on this platform.
If xs999 discovers or is notified that we have inadvertently collected data from a minor, we will delete that data as quickly as possible and close the associated account. If you believe a minor has registered on xs999, please contact our support team immediately so we can investigate and take action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming and betting platforms. For guidance on managing your own gaming behaviour, visit the Responsible Gaming page.
The xs999 platform may occasionally reference third-party services as part of game content or promotional materials. xs999 does not control the privacy practices of third-party websites or services, and this Privacy Policy does not apply to them.
xs999 is not responsible for the content, privacy policies, or data practices of any third-party service. We recommend reviewing the privacy policy of any third party before providing them with your personal information. If you encounter a link on the xs999 platform that directs you to an external website without your expectation, please report it to our support team so we can investigate.
xs999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the "Last updated" date at the top of this page will be revised.
For changes that materially affect how we use your personal data, xs999 will make reasonable efforts to notify you — for example, via an in-platform notification or an email to the address on your account — before the changes take effect.
Your continued use of the xs999 platform following the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way xs999 handles your personal data, please get in touch with our support team. We are available 24/7 through the live chat feature inside the platform, or you can reach us by email.
When contacting us about a privacy matter, please include your registered username and a brief description of your request so we can handle it as efficiently as possible. We take all privacy queries seriously and will respond as quickly as we can.
xs999 is built for Pakistani players who want a secure, fair, and transparent gaming experience. Register in minutes and deposit instantly via JazzCash or Easypaisa.